jacky
第一步：输入账户与密码信息，点击登录，进入淘宝网。
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第二步：登录淘宝网功能首页，找到千牛卖家中心功能选项，点击进入。
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第三步：在“淘宝服务”菜单功能页面中选择“消费者保障服务”点击进入。
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第四步：再消费者保障服务页面中，“保证金”的界面，选择“解冻”，点击确定就完成保证金的退回了。
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